Amazon is charging tens of thousands of hard-working Ward 7 and 8 for an expedited delivery service it promises but does not provide, Schwalb said.
We made the deliberate choice to adjust our operations... for the sole reason of protecting the safety of drivers, said Kelly Nantel, a spokesperson for Amazon.
Amazon's undisclosed internal policies allow them to limit or suspend delivery to a zip code to protect drivers from reoccurring incidents of violence, intimidation, or harassment.
The lawsuit alleges Amazon has been excluding two zip codes east of the Anacostia River from receiving its advertised two-day service.
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