Valve's new rules for season passes and DLC impose a need for clarity on content and delivery dates to ensure accountability to customers.
The guidelines assert that by selling a Season Pass, developers are making a promise regarding future content, and thus must commit to release timelines.
Steam will require that at least one piece of DLC content be available at launch, ensuring immediate value upon purchase for customers.
In cases of delays or cancellations, players can expect refunds not in in-game currency but as direct refunds into their accounts.
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