The incident at the Hornets game initially showcased a PS5 giveaway, but after the cameras turned off, it was taken back from the child, sparking public outrage.
The Hornets later apologized, explaining the PS5 incident was meant as a skit and reached out to offer the child a real PS5 and a VIP experience.
This incident highlights the importance of transparency and communication, as the child's family was informed, yet the child was left unaware of the mixed messages.
Fans and observers have praised the Hornets for admitting their mistakes and rectifying the situation quickly after the backlash became widespread.
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