Raising concerns about usability issues in B2B software often falls on deaf ears due to prioritization constraints in roadmaps and backlogs.
Usability concerns are typically under-prioritized because they don't seem to add immediate value to the sales department, relegating them to the sidelines.
User feedback and previous research should be gathered to support any usability concerns, but these proposals may languish until a related task appears in the roadmap.
It’s better to prepare a detailed solution proposal for later rather than trying to push usability issues that aren’t prioritized in the roadmap.
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