The designers of the Canadian app were more mindful of privacy than the designers of the Indian apps. For example, The app adopted a decentralized privacy design, peer-to-peer Bluetooth communication, and avoided the collection of personal identifiable information such as location, name, phone number, etc. On the other hand, the India app used both centralized and decentralized privacy design, Bluetooth, and collected personal identifiable information such as phone number for registration and location information.
The choice of high privacy design in the Canadian app, compared to lower privacy design in the Indian app, could be akin to the value Western individualist/low-context countries such as Canada place on privacy, as Hofstede and Hall found in their work. This may partly explain the minimalist design and lack of social features in the Canadian app. The Indian app also included social support functions. This allowed parents to monitor the potential COVID exposure of their kids. The app even had a function where you could volunteer to support others in your community. The Canadian app didn't contain any social features.
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