This article emphasizes the critical relationship between software quality and User Experience (UX), highlighting the importance of Human-Computer Interaction (HCI). It argues that software quality transcends visual design and must also address technical engineering aspects. The author reflects on insights from academic studies, noting that effective design is often overlooked, leading to products that fail in essential areas like information architecture and overall user satisfaction. Acknowledging the subjective nature of quality, the article draws on IEEE definitions to explore how differing perspectives shape expectations in software development.
The relationship between software quality and User Experience (UX), encompassing Human-Computer Interaction (HCI), is intrinsically related and fundamental to the success of any interactive product or software.
Defining quality is a complex task because its nature is inherently subjective. What's considered quality can vary significantly across projects, clients, and even cultures, making it a non-standardized concept.
Even now, I consistently see software that suffers from poor design, not only from a visual standpoint but also in critical areas like information architecture and user experience.
The focus on building quality software cannot be limited to just visual design; it must extend beyond that to include how the software is engineered from a technical perspective.
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