"I found the relationship and ultimately sense of ownership with a solution very fleeting, since in essence the engagement with the client had a time stamp on it, after which you simply started working on something else. For some Design professionals, that's what they crave the most: diversity of projects, jumping around from challenge to challenge. Personally, I've always preferred to have a sense of continued storytelling, meaning, launching a product to market doesn't close that narrative, quite the opposite."
"I know these past sentences have been a very run around way for me to come to the topic of this article, which is actually a reflection on the silos that I've always witnessed when working in the Technology world, and how even in 2025 they are still very much felt, even if everyone is betting that AI will revolutionize how we work and collaborate (and that may well be the case, but probably not in the way everyone thinks)."
Experience across technology/software and agency UX shows that agency engagements create fleeting ownership, while product work enables continued storytelling and ongoing client engagement. Launching a product initiates further learning from usage that drives solution and business growth. Opportunities to move solutions from 0 to 1 and from 1 to infinity depend on clear vision and strategy and require overcoming organizational silos. Silos function as the default operational process, with people staying in lanes. Even in 2025, silos persist and may limit the ways AI can realistically transform collaboration and work.
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