Have you been to the DMV? It sucked? There is a human being whose job it is to be in charge of the DMV. They do not care.
Ever used a piece of software that's buggy as hell, looks bad, but still costs money? The programmer who wrote it probably doesn't care. Their manager definitely doesn't care.
I've met a few people that work for municipal governments. Not politicians, just career bureaucrats deep in the system. Their favorite part of the job is 'stability' or 'job security'.
Here's a dumb example. This bike lane ends at the bottom of a hill near me. It merges onto the sidewalk at a sharp angle. Tons of people can't make this angle at that speed and hit the vertical curb face.
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