from Stephanie Walter - Senior UX Designer, Mobile Expert, Conference Speaker, Blog writer and Teacher.1 year ago
User interviews help to understand user needs, motivations, opinions, frustrations, and pain points effectively through live interactive conversations.
There are various types of user interviews, including generative and contextual interviews, each serving different purposes in gathering insights.
User interviews are beneficial not only at the beginning of a project but also during the discovery phase and before the design process to inform user journeys.
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