Handling Message Overload in Social Apps
Briefly

The inbox is full when users receive too many messages, making replying feel like work. Implement solutions like priority inboxes or notifications to prevent users from missing good matches.
To make replying to messages less burdensome, add features like tagging conversations, AI assistants for replies, and chat organization to ease the overwhelming feeling of managing messages.
Help users manage overwhelming messages through filters, message categorization, and profile visibility controls. Organizing chat pages can prevent users from feeling overloaded and potentially leaving the app.
Read at UX Magazine
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