GenAI has just made usability testing the most valuable research method
Briefly

Usability testing has emerged as a crucial method for enhancing LLM outputs, effectively transforming rudimentary AI responses into valuable professional-grade applications.
The perception of application-specific UI providers has shifted; they are now recognized as critical players that enhance LLM utility rather than mere ‘glitter’ on top of generative models.
To unlock the potential of LLMs, teams are encouraged to develop comprehensive architectures around these models that incorporate memory, processes, and usability testing frameworks.
2024 has seen a dramatic change in acknowledging usability testing's role; it helps product teams refine AI applications, making them practical and effective for real-world use.
Read at Medium
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