We did not do a good job at pitching the survey to our developers, nor at helping the teams' managers understand 'what was in it, for them'. The completion rate was 30-35%, and the quality of data behind the enterprise report was not too solid, he added.
The impact of this was huge, as well as helping with the 'paperwork' some managers became champions for DORA and helped pitch the opportunity to their peers. We got a completion rate of 70%+ and a much more reliable enterprise report.
Most of our teams are pretty good, compared to the industry average; the quick check does not really offer any solid insights, besides a boost of confidence and a tap on the shoulder - 'keep doing what you are doing'.
Teams that - for very valid reasons - are less good at modern engineering practices are a little bit in denial. The score they got was 'you are also doing pretty well' while we know they have challenges with the software architecture.
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