Forget the misconception that UX design is all about making users feel happy and giddy. The truth is, UX design's ultimate goal is to bring in the big bucks for the company... it's a delicate balance - creating a product that's financially rewarding while ensuring users don't jump ship out of frustration.
UX design is a big part of customer experience (CX) but focuses on the usability aspect of the customer journey. It delves into how users interact with a particular product or service.
[
add
]
[
|
|
...
]