In our content design team, our priority is enhancing existing content; new publications are based on user needs, ensuring accuracy and relevance.
Parent Talk has supported over 1.8 million families with approximately 240 pages of advice, continually updated based on user insights and feedback.
We set review dates for content based on topic risk levels, collaborating with subject matter experts to ensure critical advice, especially on child safety, is current.
Feedback collected through Askem helps us prioritize content updates by revealing low user satisfaction scores, guiding our revisions and improvement efforts.
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