Lowe's CEO Marvin Ellison reassures Gen Z about job opportunities despite fears of AI taking over roles. He suggests young people focus on customer service jobs rather than corporate ambitions, emphasizing that skills in trades and direct customer interaction will always be needed. Ellison illustrates that while AI can automate certain tasks, it cannot perform essential hands-on work. His advice reflects a practical approach during a time of uncertainty in the job market for recent graduates.
"AI isn't going to fix a hole in your roof," Ellison, chief executive of the home improvement retail giant, said at Business Roundtable's CEO Workforce Forum earlier this month.
"When young people come to me and they desire to work in the corporate office, my advice to them is: Stay as close to the cash register as you can," he said.
"Stay close to the customers because you will always have employment opportunities to grow," he said.
Ellison is a believer that mastering the skills AI doesn't have is a wise move.
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