"We were in this very bizarre situation. The offices were closed. We weren't on leave,"
"We're just sitting at home, staring at our computer screens, not able to do work."
Lisa Rosenthal spent 13 years at the Consumer Financial Protection Bureau representing victims of predatory payday loans, training staff to pursue abusive practices and supervising teams on student loans, auto financing and debt collection. In early 2025 she was ordered to stop all work as offices closed, employees were not placed on leave and staff sat at home unable to work. The Trump administration prioritized dismantling the agency through work halts, proposed funding cuts and plans to lay off the majority of staff. Congress created the CFPB in 2010 after the 2008 crisis to centralize consumer protection with new supervisory and rulemaking powers. The agency reported $19.7 billion returned to consumers as of Jan. 30, 2025. Conservative critics say the CFPB overreaches and harms lenders, and Russell Vought, a Project 2025 architect, was named acting director in February 2025.
Read at www.npr.org
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