"By offering this online alternative to the traditional paper application process, the Department is embracing digital transformation to offer the most efficient and convenient passport renewal experience possible," Secretary of State Antony Blinken said in a statement.
"After staffing shortages caused mainly by the COVID-19 pandemic resulted in lengthy passport processing delays, the department ramped up hiring and introduced other technological improvements that have reduced wait times by about one-third over last year."
"The online renewal system is expected to further reduce that, allowing renewal applicants to skip the current process, which requires them to print out and send paper applications and a check by mail."
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