The inquiry into the Horizon IT scandal revealed a compensation strategy prioritized saving taxpayers' money over delivering full and fair compensation to the victims.
Henry Staunton, former Post Office chair, criticized the organization’s approach as bureaucratic and adversarial, indicating a lack of sympathy for those affected by the scandal.
Postmaster campaigner Sir Alan Bates expressed frustration over the slow compensation process, insisting that it can't be prolonged unnecessarily by bureaucratic delays.
Post Office and government officials face pressure to expedite compensation for those affected by the flawed IT system, as the March 2025 deadline looms.
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