Fujitsu, which has earned record profits lately, faces criticism from the postal minister for lacking sufficient remorse over the lives impacted by the Horizon scandal.
Thousands of branch operators were wrongfully prosecuted due to issues with the Horizon IT system, and Fujitsu is urged to take greater accountability for its role.
Despite an apology and a commitment to negotiate compensation, the minister expressed surprise at Fujitsu's slow response towards acknowledging their significant failings.
Gareth Thomas highlighted the need for Fujitsu to show more remorse concerning the Horizon scandal, which severely affected many postal workers.
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