Kim McGuinness emphasized the need for regional control over rail operations, stating, "We will absolutely be looking at regional proposals for control of local rail because too many people are failed by poor service levels."
Northern Trains has experienced significant service failures, with a formal breach notice issued due to 'unacceptable' performance, highlighting the struggles in managing reliable transport services.
The Department for Transport acknowledged Northern's failures, declaring, "Northern's performance is completely unacceptable, and it is on a detailed improvement plan," signaling the urgency for change.
McGuinness expressed a desire for structural change, voicing, "I want us to get out of the cycle where it is basically us just shouting at operators," indicating a call for actionable governance.
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