A woman who has been sleeping in her living room for four years after a row over mould in her flat said the disrepair has made her feel like less than human. Tracy Nilsson, 51, expressed the emotional toll that living in such conditions has taken, stating, 'I wake up with wet blankets every morning; it’s not just physical discomfort, it feels humiliating.' Her ordeal highlights the urgent need for adequate housing repairs and support.
Despite Ms Nilsson's claims of inadequate responses from her housing association, Clarion asserts that they acted promptly on her requests and completed significant repairs. They stated, 'We take all complaints seriously and ensure our properties are maintained to a high standard, which is why we disagree with Ms Nilsson’s depiction of our service.' This contradiction raises questions about the accountability of housing associations.
Collection
[
|
...
]