The Department for Energy Security and Net Zero seeks to impose tough obligations on energy suppliers to accelerate the delayed UK smart meter rollout. Energy consumers depend on smart meters for accurate billing and cost tracking. However, installation delays and repairs have been problematic. Since July, over 600,000 faulty meters have been reconnected, indicating progress. Yet, roughly four million smart meters remain non-operational, and the rollout faces issues such as budget overruns and functionality problems. Criticism from the National Audit Office reflects concerns over potential consumer savings that may not materialize.
Millions of consumers rely on their smart meter every day for accurate billing, cheaper tariffs, automatic meter readings and real-time data to help keep track of spending.
We're working closely with suppliers to drive improvement, and have seen more than 600,000 faulty smart meters reconnected since last July after we opened compliance engagement.
To say the smart meter rollout has been troubled would not be an overstatement: the project has been continuously delayed and is dramatically over-budget with growing costs.
Back in 2018 the National Audit Office poured scorn on the then-government's claims of the potential for huge savings on consumers' energy bills.
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