A recent study highlights the UK's airports most prone to losing luggage and canceling flights. Southampton Airport was identified as the worst, with 0.18% of complaints regarding lost bags and a cancellation rate of 3.63%. Aberdeen followed closely, being the worst for cancellations while having fewer complaints about lost luggage. Manchester Airport scored the lowest on customer experience due to various operational issues, while London Gatwick also struggled with delays and cancellations. Travelers are advised to consider these factors when choosing their departure airports to avoid travel chaos.
Southampton Airport topped the list for lost luggage at 0.18% and also ranked second worst for cancellations at 3.63%, alongside an average delay time of 16 minutes.
Aberdeen Airport had the highest cancellation rate at 4.25%, but it registered a lower 0.08% for lost luggage, reflecting its mixed performance.
Manchester Airport received the lowest customer experience rating of two out of ten due to recurring issues including delays, power cuts, and cleanliness concerns.
London Gatwick's performance didn't fare well either, with an average delay of 23 minutes and a cancellation rate of 1.43%, earning a rating of 2.6.
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