Royal Mail has upgraded its service, allowing customers to receive electronic proof of postage via its app when posting small parcels at any of the UK's 115,000 postboxes. This feature simplifies the process using GPS to locate the nearest postbox and requires just a few clicks. With the rise of second-hand fashion sales adding to the volume of smaller packages, Royal Mail aims to accommodate this trend, making the service user-friendly and efficient, thereby enhancing the overall customer experience.
Royal Mail has introduced a new feature in its app that allows customers to obtain proof of postage when posting parcels at any of the UK’s 115,000 postboxes.
The process is designed to be user-friendly, requiring only a few clicks, utilizing GPS technology for a seamless experience.
This change addresses the growing trend of smaller parcel deliveries as more customers engage in second-hand fashion sales and e-commerce activities.
To use this feature, customers simply need to open the Royal Mail app, select the proof of posting option, and scan their barcoded label.
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