Premier Inn apologises after Paralympian left stuck for hours due to broken lift
Briefly

"If I was on my own, I would have been left at 19 to find myself with somewhere to stay at 1am. It is just irritating. Most of the time I get a 'sorry' that is not really sorry', and it is the same next time," Challis said.
"There is no point in saying sorry if you're not going to do something about it in the future. All my fight is to try and get these things cured for the future - not just for Ellie, for anybody, and at the moment, these things are going to happen again," Challis's father said.
Read at www.independent.co.uk
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