A former managing director of the Post Office apologizes for causing substantial distress after celebrating the conviction of a pregnant subpostmistress, highlighting a misunderstanding behind the 'brilliant news' email sent to the legal team involved.
The director expressed that his intention was to commend the team's hard work in proving the robustness of Horizon system, regretting the unintentional distress caused to the wrongly convicted subpostmistress and her family.
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