The UK's new Electronic Travel Authorisation (ETA) system, set to expand in April to include EU citizens, has encountered a technical issue affecting British dual nationals. Those who do not hold a valid UK passport are being blocked from applying for the ETA, despite being exempt if they do have a current UK/Irish passport. As a result, dual citizens are unable to travel on their EU passports, leading to significant complications, particularly for families with UK nationals. The application process fails to account for the unique circumstances of dual nationality.
An apparent technical glitch in the UK's new ETA electronic visa-waiver is effectively barring entry to the UK to some British dual nationals.
If their UK passport is expired or lost meaning they are forced to travel on their 'other' passport, then they need to apply for an ETA.
Dual nationals with British or Irish citizenship should be exempt from getting an ETA - but only if they have a current and valid UK/Irish passport.
UK-European dual nationals should theoretically be able to choose to travel on their European passport, but the application process does not allow this.
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