"These specific clients are not alarmists by any stretch, but there was shrapnel falling [from the sky], so obviously we advised them not to go."
"It is not about booking a trip; it is about knowing what to do when something shifts overnight and having the confidence to act quickly."
"The moment a major crisis hits, it's definitely like 'game face on, all hands on deck, let's go!'"
Travel specialists play a vital role during crises, such as wars or natural disasters, by leveraging their expertise and networks to assist clients. Amanda Poses quickly advised her clients against traveling to Dubai due to escalating violence and secured refunds and alternative travel plans to Italy. Experts emphasize that the job extends beyond booking trips; it involves rapid response and confidence in navigating unexpected challenges. The travel industry is increasingly facing crises, making the role of specialists more essential than ever.
Read at Conde Nast Traveler
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