A power outage due to a fire at an energy substation near Heathrow Airport caused significant disruptions, stranding thousands of travelers. Phillip Kizun, attempting to reach Dublin for work, had to resort to using a train and ferry after his flight was canceled. Many passengers faced confusion and anxiety as some flights were turned back mid-air and others were delayed. The New York Times gathered personal experiences, revealing various responses among travelers, including those who found alternative routes and those who felt hopelessly stuck.
After finding out that his flight from Heathrow Airport had been canceled, Mr. Kizun, 58, took a train to Wales and then a ferry from the coastal town of Holyhead to the Irish capital.
It was an absolute real Planes, Trains and Automobiles,' Mr. Kizun said, minutes after arriving in Dublin for a work trip, referring to the 1987 Steve Martin-John Candy comedy.
Some Heathrow-bound flights turned around in midair, while many others did not take off, leaving confused and anxious passengers wondering when they might finally get where they were going.
The New York Times asked readers to share their stories. Some, like Mr. Kizun, found alternative routes. Others remained in a state of limbo.
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