A California woman has filed a class-action lawsuit against Disney, claiming that changes to its Disability Access Service (DAS) discriminate against individuals with physical disabilities, violating their rights to equal access and privacy. The plaintiff, Trisha Malone, argues that Disney's recent modifications to DAS, which were implemented to prevent abuse of the system, harm disabled guests. The lawsuit also criticizes Disney's collaboration with Inspire Health Alliance for collecting sensitive medical information from guests. Disney has declared the lawsuit's claims as baseless, maintaining its commitment to accommodate guests with disabilities.
Disney is committed to providing a great experience for all who visit our theme parks and particularly our guests with disabilities who may require special accommodations.
Trisha Malone... alleges that Walt Disney Parks and Resorts' changes to DAS systematically discriminate against individuals with physical disabilities and violate their rights to equal access, privacy, and dignity.
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