The new rule mandates airlines provide automatic refunds within 20 days for major disruptions, aiming to simplify the compensation process for passengers.
Transportation Secretary Pete Buttigieg emphasized that passengers deserve prompt refunds without 'headaches or haggling' when flights are canceled or significantly delayed.
Under the new regulations, significant delays are uniformly defined as three hours for domestic flights and six hours for international flights, standardizing passenger rights.
Airlines are now required to issue refunds in the original payment form, ensuring a streamlined process that avoids the cumbersome paperwork previously needed.
#airline-refunds #transportation-department #flight-disruptions #passenger-rights #regulatory-changes
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