American Airlines is implementing new technology to alert gate agents of passengers trying to board outside their group, in an effort to enhance the boarding experience.
The airline's spokesperson noted that the technology aims to reward priority boarding and improve overall boarding progress visibility for their teams.
This initiative reflects a growing need to curb the chaos of boarding, which has been exacerbated by airlines prioritizing passengers based on fare.
Travel analyst Henry Harteveldt pointed out that American Airlines is using shaming tactics as a way to encourage passengers to respect their assigned boarding times.
Collection
[
|
...
]