The Toronto Zoo's latest update on its January 2024 cyberattack revealed that personal data of patrons dating back to 2000 had been compromised. Data stolen includes names, addresses, phone numbers, and email addresses, with potentially sensitive credit card information also affected. The zoo has urged everyone impacted to remain vigilant against phishing and fraud. They also reported the issue to the Information and Privacy Commissioner of Ontario, which is investigating the breach involving ransomware group Akira.
"Phishing and online fraud is ever present today," the update reads. "We encourage those affected and all our guests and members to be vigilant, and to carefully examine uninvited and suspicious communications and to regularly check financial account statements."
The zoo didn't mention the word "ransomware" anywhere in the final communication about its attack, although it has done so in the past, and to refresh the memory, the break in was the work of ransomware outfit Akira.
Your Toronto Zoo has reported this matter to the Office of the Information and Privacy Commissioner of Ontario (the IPC) and an investigation file has been opened. The IPC has advised that it is not necessary for you to file a complaint as they are already investigating the matter.
In addition to 23 years' worth of visitor and member data being stolen, all current and former staff members going back to 1989 had their details compromised, too.
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