Kotiadis expressed frustration, stating the GST holiday has created vast confusion for her business, stating, 'The wording of the exemptions is confusing, making it hard to determine which products are tax-free.'
She highlighted the personal impact, noting on her maternity leave, 'This has taken a lot of time away from my son as I've had to basically edit products with him in one hand.'
Kotiadis emphasized the urgency, saying 'I have a deadline to meet. This isn’t an optional policy, this is a mandate,' illustrating the pressure on small businesses.
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