Sunwing Airlines recently canceled all its southbound flights from Toronto Pearson International Airport and Montreal-Pierre Elliott Trudeau International Airport due to severe winter weather. This decision aims to prioritize the safe return of customers currently stranded in destinations. Snowstorms have severely disrupted travel, and the aftermath of a plane crash at Toronto Pearson has further complicated operations. Passengers can expect refunds within 21 days, but the cancellations have left many frustrated, as holiday plans are disrupted, especially for those celebrating special occasions.
This difficult but essential operational decision allows us to redirect our resources toward bringing delayed customers home as quickly and safely as possible.
I planned this trip for my birthday, and now I have no idea when I will be able to go.
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