"We do a billion dollars in state of good repair construction every year," she said. "We have $30 billion of construction on transit underway, and we have more than 200 cranes out there building housing, and that's great. But it creates congestion, and that's why it's important that we are working very hard to manage it."
"What we realized intuitively is that if they don't care about anybody else, they might care about their own wallet," he said. "They put on their blinkers, they go grab a Starbucks, they grab their dry cleaning that's not acceptable."
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