Microsoft's Game Pass cloud streaming service faced significant outages, impacting gameplay for users. Although the company acknowledged the problem and is working on a fix, many players still experience long wait times and disconnections.
The outage began on December 26, causing complaints from players regarding connectivity issues and inaccurate wait times for launching games. Xbox support acknowledged users' frustrations but hasn't provided a clear fix or timeline.
The cloud gaming disruptions come during a promotional push from Xbox, aiming to position their service as a viable alternative to console gaming. This situation raises concerns about reliability as they market this direct streaming capability.
Xbox's statement assured users that they were close to resolving the issue, but ongoing complaints from a large number of customers showcase the severity of the problems with cloud gaming access.
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