UPS is scaling back its shipping collaboration with Amazon, projecting a more than 50% volume reduction by 2026. Although Amazon constituted 11% of UPS’ revenue in 2024, its profitability is in question. Despite being the largest customer, CEO Carol Tomé noted that Amazon isn't the most profitable one for UPS. As Amazon expands its in-house shipping capabilities, similar trends from competitors, like FedEx, hint at a broader industry shift towards less reliance on the retail giant.
UPS has announced it will cut its shipping volumes for Amazon by over 50 percent by 2026, despite Amazon being its largest customer.
CEO Carol Tomé stated that while Amazon is UPS's largest customer, it does not rank as the most profitable, indicating a strategic pivot.
Collection
[
|
...
]