Gradient Labs, a London-based startup, has launched a $10,000 challenge to test its autonomous AI agent against any other customer support automation solution. Founder Dimitri Masin explains the challenge encourages companies to perform side-by-side tests and aims to combat exaggerated marketing claims in the industry. Gradient Labs calls attention to the ambiguity of competitors' claims through the concept of 'Schrödinger's Pitch Deck,' emphasizing the need for demonstrated performance instead of promotional hype. The challenge is open to financial services companies including banks and fintechs.
We're offering $10,000 to any company that tests us side-by-side with ANY other customer support automation solution - and we lose.
One of the biggest issues Gradient Labs highlights is what it calls Schrödinger's Pitch Deck.
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