According to Accenture's report 'Rethinking IT operating models for the modern enterprise,' businesses must adapt to technology disruptions by shifting from traditional IT models to more focused, value-driven approaches. This involves evolving from large, dedicated IT teams to specialized groups that tackle strategic initiatives while routine tasks are handled by Generative AI. Additionally, budget management is shifting as business units begin to govern their technology investments while CIOs guide enterprise-wide assessments. A technology-first focus is crucial for C-suite executives to leverage technology for growth and efficiency.
The research suggests current IT processes will not allow businesses to stay ahead of technology disruption, so even though IT continues to play a key role, there is a need for IT to pivot away from traditional operating models towards specialized services focused on delivering value at the speed of need.
A technology-first focus across the C-suite means answering the following questions: CEO -- how do I use technology to drive growth?; CIO -- how do I use technology to deliver value to the business?; CXO -- how do I use technology to make my function more productive and efficient?
Rethinking technology and the role of IT will drive a shift from the traditional model to a business technology-focused model, where spending on enterprise-wide IT investments continues to be assessed and guided by the CIO.
Accenture identifies a new framework for rethinking the role of technology and the evolving structure of IT functions in an organization, emphasizing the need for specialized, high-value activities driven by Gen AI.
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