DocUnlock is an innovative platform aimed at automating the tedious documentation process required for customs declaration in commercial importing. By integrating with customs brokers' email systems, DocUnlock utilizes AI to aggregate unstructured data, streamlining the filling of necessary forms. Co-founders Sepehr Fakour and Ned Cartmell, reflecting on their experiences in the customs industry, highlight the platform's aim to alleviate the manual workload on customs agents, enabling them to focus on compliance and classification tasks. The development reflects the broader trend of leveraging AI for operational improvements in logistics.
"We will flag certain important details to them and just really make their lives way easier and more efficient... and not spending their time manually pushing copy and paste for eight hours a day."
"Ultimately, we made a big improvement in the way that worked for Flexport but didn't come close to eliminating it the way that we thought we would be able to."
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