Tesla has been testing its Robotaxi autonomous ride-hailing service in Austin since June. The service features limited autonomous Model Ys with a safety operator present on every ride. Early access is given to select individuals, including Vu Kong, who found the rides mostly smooth and consistent. However, services faced challenges such as inconsistent pick-up times and app glitches. The Robotaxi competes with other ride-hailing options, including Uber, which offers shorter wait times and competitive pricing. Overall, the Model Y's driving experience is well-received despite the issues encountered.
"I was pretty impressed about how consistent the rides were. They were all pretty smooth, and I felt safe in all of them. By the third time, I just forgot I was in an autonomous car. I was doing meetings in the car, taking phone calls, and doing Zoom calls."
"Pick-up times weren't always consistent, and the app had a few glitchy moments. In Downtown Austin, Tesla will be going up against pick-up times of less than 10 minutes and relatively low prices from Uber, which manages Alphabet's Waymo fleet."
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