"When we merged the two companies, we wanted to operate as one company, one technology stack, one set of operating practices everywhere; just one company not two companies," Dott CEO Henri Moissinac told TechCrunch.
"If you're in a city where Tier operated and Dott did not operate, the users have to download the new app. If you have the latest app from Tier, it's just a couple of clicks. If not, you have to download and reregister," Moissinac said.
"What has been a big challenge was to bring the two fleets together on one technology stack, rebuild our standard operating practices ... what we've seen is that some things were very well done here, some things were well done there, and we are trying to bring the two together," Moissinac said.
With razor-thin margins, micromobility is a difficult industry, and scale is an important element to improve the unit economics and grow the fleet of available vehicles to better compete with the leader in the space, Lime.
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