Spirit Airlines is enhancing its Free Spirit loyalty program, introducing free Wi-Fi access, tailored benefits for Gold and Silver members, and offering doubled reward points for select bookings.
"These changes build on Spirit's transformation and investments to provide Guests with greater value and enhance their travel experience," a Spirit Airlines spokesperson stated, highlighting the commitment to improving customer service.
With the introduction of three fare service levels—'Go Savvy', 'Go Comfy', and 'Go Big'—Spirit Airlines aims to cater to diverse traveler needs, including more comfortable options with upgraded amenities.
The latest loyalty program adjustments come alongside Spirit's decision to reduce cancellation and change fees, reflecting broader improvements intended to benefit frequent fliers and enhance overall travel experiences.
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