"My philosophy, and also that of our CEO, who comes from an IT background, is that you're buying a package and you do it how the package tells you. We had very little customisation, which did create some difficulties in terms of change management."
"SAP has been evolving, but where it has been behind is from an architecture perspective, which has meant gas distribution businesses have stayed where they are instead of evolving with SAP and moving to each successive version."
"Lancastle felt it was not worth keeping the implementation at Madrileña Red de Gas in line with the latest SAP release. First, you had the Hana database, then t..."
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