As DirecTV faces an ongoing blackout of Disney channels, frustrations mount among subscribers who miss key events like the U.S. Open and LSU's football game.
DirecTV offers a $20 credit to its 11.3 million affected subscribers but underscores the ongoing dispute is about shaping a more sustainable industry model.
Disney claims it has presented viable options to DirecTV, while the satellite company defends its stance against bundled packages laden with unwanted channels.
With the NFL season starting and political debates looming, DirecTV's CFO insists the dispute isn't short-term but part of a broader industry evolution.
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