"One of my colleagues was an 18-year-old whose entire job was resetting passwords,"
"That's it, that is all he did. We had a large number of users and hence a large number of numpties who regularly screwed up their logins."
"I can't remember what the shouting was all about, but it quickly became evident that this had gone way beyond a telling off and turned into outright bullying,"
"I walked past the desk the bullies were working at, and in passing took note of the asset number printed on a label on the PC,"
A tech support team member at a UK government agency observed two colleagues verbally berating an 18-year-old whose sole role was resetting passwords. No team leader intervened after the young worker returned to his desk with his head down. A protective colleague memorized an asset number on the bullies' PC, looked up the asset to find the machine hostname, and used a command line to trigger a silent, remote shutdown. The colleague then waited for the reaction. The account emphasizes quick, covert technical action used to disrupt workplace bullying.
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