"As organizations race to adopt AI and agentic workforces, engineering and IT teams often face fragmented workflows and a critical lack of context. Observability isn't optional-it's a prerequisite for running AI in production. That's why we're excited to announce a suite of powerful new integrations with Amazon Web Services (AWS) for re:Invent 2025. These integrations deliver New Relic's AI capabilities and intelligent observability insights directly into AWS AI services, meeting developers, DevOps engineers, SREs, and incident responders where they work to securely accelerate AI workflows,"
"Faster, smarter incident response: When an alert fires, AWS DevOps Agent (or Amazon Quick Suite) calls the New Relic MCP Server. This immediately generates and delivers intelligent observability insights, including root cause analysis and business context, which helps the AWS solution propose and execute mitigation actions. The result: AWS customers can dramatically reduce manual effort, speeding up incident resolution and maximizing business uptime."
Observability is framed as essential for running AI in production, and integrations bring New Relic AI capabilities directly into AWS AI services. The integrations target developers, DevOps engineers, SREs, and incident responders to accelerate AI workflows, optimize operations, and reduce mean time to resolution (MTTR). New Relic MCP Server is integrated with AWS DevOps Agent and Amazon Quick Suite to provide direct observability insights. When alerts fire, the AWS agent calls the MCP Server to generate root cause analysis and business context, enabling proposed and executed mitigation actions that reduce manual toil, speed incident resolution, and maximize business uptime.
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