""We generally just want people to be okay," says E.J. Hodgkinson, highlighting the compassion required in dealing with crises involving the unhoused."
"T. Cole Newton states, "But until you prove yourself a danger, we try our best to treat everyone the same," reflecting the balance of hospitality and safety."
Bartenders in neighborhoods with visible homeless communities often encounter crises involving mental health and substance use. E.J. Hodgkinson and T. Cole Newton exemplify this experience, balancing hospitality with safety. Hodgkinson emphasizes the need for quick responses, sometimes calling for emergency services. Newton focuses on treating everyone equally while intervening when necessary. As homelessness and related issues rise, bartenders find themselves on the front lines, navigating complex social conflicts and evolving community safety discussions.
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