"High above Whistler Village, Whistler Blackcomb COO Belinda Trembath, spent part of her workday the same way she does when time allows during the winter: on skis, moving through lift lines, greeting employees by name, and solving problems in real time. Known simply as "BT" to just about everyone on the mountain, from frontline staff to long-time locals and first-time guests, she arrived in Whistler in 2023 after relocating from Australia, bringing decades of resort leadership experience across the Pacific to North America's biggest ski operation."
"As the chair slowed near the loading area, a young skier hesitated. Without breaking conversation, BT slid back into ski school mode, helped the child onto the lift, rode with him to the top, and made sure he felt comfortable the entire way. It wasn't performative. It was automatic."
""My career started as a ski instructor," BT said. "Then I took a role in marketing and kind of moved through various marketing roles and into general management in 2006.""
Belinda Trembath oversees Whistler Blackcomb's complex, year-round operations after relocating from Australia in 2023. She manages thousands of employees, two mountains, and a global destination village while adapting to continuous mountain demands. Her leadership blends hands-on problem solving, visible presence on lifts, and personal employee engagement. She began as a ski instructor, transitioned into marketing roles, and advanced into general management in 2006. She prioritizes guest experience and frontline support, intervening directly when needed, and emphasizes operational responsiveness to shifting conditions uncommon in Australian seasonal resorts. Her hands-on nature is exemplified by personally helping a hesitant child onto a lift and riding to the top to ensure comfort.
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